The Problem with a Traditional Network Security Response
If malware infiltrates any part of the foundation of a network, it can take only minutes for the system to completely crash. If that foundation crumbles, then the whole network structure shuts down, typically causing a reactive IT team to respond to the attack. While the IT team would work quickly to restore the system, the outage would have interrupted essential activities of the businesses and their customers. During the outage, the network is also potentially left vulnerable to further infiltration, and each minute the system is down brings added risk.
Proactive Cyber Security Response Team
By monitoring abnormal network behavior, APT .RED’s network security response team deploys tools designed to preemptively track malware and other cyber threats before attacks occur. As soon as these tools recognize initial signs of an attack, the proactive response team members assigned to you are automatically notified. They will work closely with your team to organize an effort to stop the attack and avoid an outage.
Benefits of Using the APT .RED Cyber Security Response Team
Using a responsive and proactive team subsequently limits risk and reduces downtime and interruption of service costs. Avoiding an attack rather than repairing one can save a company more than just money, but reputation. Additionally, our proactive response team prioritizes communication because we understand the value of keeping the local IT staff and fellow response team members informed through all stages of a critical incident.
APT .RED Effective Communication Methods
A proactive response cyber security team uses incident management collaboration and alert tools to establish and maintain consistent communication. Our incident tracking system empowers multiple communication platforms. The system offers real-time collaboration and assures that your IT staff and our responsive network security team can work together to resolve incidents in their infancy.
An alert system offers automatic escalations and sends messages to IT team members until an alert is assigned or closed. Custom escalations are also set up for teams within a business, and alerts can be automatically escalated to the team’s manager or management group.
Tracking Software Workflows
Tracking software workflows are used to automate systems integrations, such as callbacks to ticketing software workflows to open and close tickets. Workflows streamline the process of notifying IT by getting the right people involved quickly and efficiently.
Alert fatigue occurs when the platform is inundated with thousands of noncritical alerts each day. This typically causes IT to tune out notifications, and as a result, ignore critical incidents. Our alert aggregation system enables IT teams to establish message rules and workflows that help minimize this problem. It gives organizations the flexibility to send reminders to the control process needed to resolve a significant incident without causing alert fatigue so IT teams never ignore critical alerts.